For all first time customers, we accept Visa, MasterCard, American Express or Discover. Customers who are approved for credit will receive authorization for terms of net thirty (30) days. Customers with past due bills over sixty (60) days are placed on credit hold, and past due accounts over ninety (90) days will revert to prepaid status. We reserve the right to revoke open credit terms for non-payment or consistently late payments.
The customer will be held responsible for costs associated with the collection of any past due funds or attorney fees arising from collection effort made.
All prices, including published prices, are subject to change without notice.
Special orders accepted by WBC Industries are not subject to cancellation without written consent. Terms of cancellation may include compensation to WBC Industries.
DELIVERY / SHIPPING:
Shipments are FOB Westfield, NJ, and unless instructed otherwise all shipments will be via Ground Service. WBC Industries shall have no liability for delay in delivery due to carrier strikes. Every package is insured for its entire value against loss or damage. Costs for shipping vary depending on the weight and dimensions of the package and the customer’s location. There is a minimum shipping charge on every order of $12.40 which will go up if the weight of the package or the receiver’s location requires higher shipping charges. Extra fees may apply if shipping address is considered residential or if there is a rise in the cost of fuel. All in-stock items will be shipped on the same or next day that the order is placed. Special orders will be quoted in advance. A request to put shipping charges on a designated UPS account will be honored upon completion of an authorization form by the customer. In the event of any charge-backs to WBC Industries’ UPS account, the customer must pay for the shipping charges via credit card or check.
DAMAGED MERCHANDISE:Please inspect all packages upon arrival. If you receive a box from us that was damaged in transit, do not accept the package. Report it immediately to the driver, and contact WBC Industries to resolve the problem.
Terms and Warranty
"I have been using WBC Industries hook and loop products for about 15 years. They have always been courteous, prompt and fair with their service. I wish that all of my suppliers were like WBC in those crucial areas of customer service. Thank you for our long lasting business relationship."
- Mike C. at Beach Table, Inc.